The famous Chinese philosopher, and the guiding figure in Taoism, Lao Tzu (also known as Laozi or Lao-Tze) once wrote “If you tell me, I will listen. If you show me, I will see it. But if you let me experience, I will learn”. While the concept of Learning and Development has had a root in the old age, it is only the methods of carrying out learning and development that have progressed significantly with the advancement in technologies. According to PwC’s latest CEO survey, 38% of CEOs globally say they’re incredibly concerned about the availability of critical skills as a threat to business growth. It has become essential for the organization to shift its focus from one-size-fits-all to a personalized approach.
Here are 5 key Learning and Development Trends that every organization should consider incorporating:
Evaluating and Measuring Learning
According to AC Hamblin, author of Evaluation and Control of Training defined the process of evaluating training and development as: ‘any attempt to obtain information (feedback) on the effects of the training program and to assess the value of the training in the light of that information. The metrics of success are rooted in fixed targets: how much money is saved, or a fixed number of workers to be trained. However, questions that need to be addressed is, ‘what impact will learning have on trainees?’. Before the start of training, it is vital to incorporate Data Analytics into the Learning Management System that can keep track of employee’s performance.
Digital Tools: Gamification and Simulation
Setting up a brick-and-mortar type classroom doesn’t guarantee learners would retain everything that is taught. Most companies have started realizing the potential of digital tools like smartphones, tablets, virtual reality, or any other hand-held tools for providing immersive, engaging, and enriching experiences. A bite-sized chunk of learning content in the form of a podcast, videos, e-learning, and blogs can be an effective way to make learning digestible. The organization needs to recognize the right tool to impart training that would motivate employees to work efficiently in achieving business goals.
Intelligent Learning System
A cognitive solution like Artificial Intelligence in Learning and Development environment can help organizations comprehend the learning styles of individual learners and give them immediate feedback tailored to their interests, behaviors, and goal. Gartner contributor Sharon George writes, “Personalization will revolutionize L&D by providing customized learning experiences for every employee, based on the challenges they face in their role, their career aspirations, and their personal preferences.”
Knowledge Management Platform
Knowledge Management System is the amalgamation of recording and archiving informational data in a way that encourages knowledge transfer from employers to employees, especially new hires. Most of the time, such a centrally located platform isn’t functional or goes missing, and this can be problematic for new hires who are consistently seeking answers to the questions during the initial stages of their training programs. An easy-to-use, well-organized knowledge management tool is necessary to foster collaboration for training and learning.
Humans are social by nature: 87% of employees say that sharing knowledge with their team is critical for learning. 34% of organizations are already investing in social learning tools, and over the next few years, we anticipate the uptake would accelerate. Social collaboration and knowledge sharing tools can be an effective way to boost the morale of employees and keep them engaged.